At Visitorwon, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our feature requests and feedback management platform. Please read this policy carefully. By using Visitorwon, you consent to the practices described in this policy.
When you register for Visitorwon, we collect your name, email address, company name, and billing information. This information is necessary to create and maintain your account, process payments, and provide customer support.
We automatically collect information about how you interact with our platform, including feature requests submitted, votes cast, comments made, and pages visited. This helps us improve our service and user experience.
We collect information about the devices you use to access Visitorwon, including IP address, browser type, operating system, and device identifiers.
We use your information to provide, maintain, and improve Visitorwon services, including processing feature requests, managing feedback, and generating analytics for your organization.
We may use your email to send important updates, security alerts, and administrative messages. You can opt out of non-essential communications at any time.
We analyze usage patterns to understand how our platform is used, identify areas for improvement, and develop new features that better serve your needs.
We implement industry-standard security measures including SSL/TLS encryption, secure data centers, regular security audits, and access controls to protect your data.
We retain your data for as long as your account is active or as needed to provide services. You can request data deletion at any time, subject to legal obligations.
In the event of a data breach, we will notify affected users within 72 hours and take immediate action to mitigate any potential harm.
We may share data with trusted third-party service providers who assist in operating our platform, such as payment processors, email services, and cloud hosting providers. All providers are bound by strict confidentiality agreements.
We may disclose information if required by law, court order, or governmental regulation, or to protect our rights, property, or safety.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.
We use essential cookies for platform functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings.
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of Visitorwon.
We use analytics tools like Google Analytics to understand how visitors interact with our website. These tools may collect information about your online activities.
You have the right to access, correct, update, or delete your personal information. You can manage most of this through your account settings.
You can request a copy of your data in a commonly used format. We will provide this within 30 days of your request.
You can opt out of marketing communications and certain data processing activities. Contact us to exercise these rights.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact our Data Protection Officer.