Terms & Conditions

Welcome to Visitorwon. These Terms and Conditions constitute a legally binding agreement between you and Visitorwon regarding your use of our feature requests and feedback management platform.

By creating an account, accessing, or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you are using Visitorwon on behalf of an organization, you represent that you have authority to bind that organization to these terms.

Acceptance of Terms

Agreement

By accessing or using Visitorwon, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access the service.

Eligibility

You must be at least 18 years old to use Visitorwon. By using our service, you represent and warrant that you meet this requirement and have the legal capacity to enter into these terms.

Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.

Use of Service

Permitted Use

Visitorwon grants you a limited, non-exclusive, non-transferable license to use our platform for managing feature requests and feedback within your organization or for your clients.

Prohibited Activities

You may not: (a) reverse engineer or attempt to extract source code; (b) use the service for illegal purposes; (c) transmit harmful code or malware; (d) interfere with other users' access; (e) scrape or data mine without authorization.

Content Guidelines

All content submitted through Visitorwon must comply with applicable laws and not infringe on third-party rights. We reserve the right to remove content that violates these guidelines.

Subscriptions and Payments

Billing

Subscription fees are billed in advance on a monthly or annual basis. All payments are non-refundable except as required by law or as explicitly stated in our refund policy.

Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period. You will continue to have access until that date.

Price Changes

We reserve the right to modify subscription fees. Any price changes will be communicated at least 30 days in advance and will apply to the next billing cycle.

Intellectual Property

Our Rights

Visitorwon and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content

You retain ownership of any content you submit to Visitorwon. By submitting content, you grant us a license to use, reproduce, and display such content solely for the purpose of providing our services.

Feedback

Any feedback, suggestions, or ideas you provide about Visitorwon may be used by us without restriction or compensation to you.

Limitation of Liability

Disclaimer

Visitorwon is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the service will be uninterrupted, timely, secure, or error-free.

Liability Cap

To the maximum extent permitted by law, our total liability for any claims arising from these terms or your use of Visitorwon shall not exceed the amount you paid us in the 12 months preceding the claim.

Exclusions

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the service.

Termination

By You

You may terminate your account at any time by following the account deletion process in your settings or by contacting our support team.

By Us

We may suspend or terminate your account immediately for violations of these terms, fraudulent activity, or any conduct that we believe harms our service or users.

Effect of Termination

Upon termination, your right to use Visitorwon ceases immediately. We may retain certain data as required by law or for legitimate business purposes.

Additional Provisions

Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Visitorwon is registered, without regard to conflict of law provisions.

Dispute Resolution

Any disputes arising from these terms shall first be attempted to be resolved through good faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in accordance with applicable arbitration rules.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of Visitorwon after changes constitutes acceptance of the modified terms.

Questions About These Terms?

If you have any questions about these Terms and Conditions, please contact our legal team.

contact@visitorwon.com

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